{"xsrfToken":"29871bb321d1164d5ac12a4f6868621bd13d54b2_lout","branding":{"id":"4","key":"oms","name":"One Mobility Support","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#c24a34","headerLinkHoverBGColor":"#c24a34","headerBadgeColor":"#c24a34"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/464925ec-d2b6-4ce8-84cc-c50fb6a696e5/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMGYyYzdlOC1mNDQxLTQ5M2MtYjY1NC1hZjdiODg0ZDkzZGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ2NDkyNWVjLWQyYjYtNGNlOC04NGNjLWM1MGZiNmE2OTZlNSI6WyJyZWFkIl19LCJleHAiOjE3NDM4NDQxMzgsIm5iZiI6MTc0Mzg0MzUzOH0.ezVEo7HwPmX7-kSSv-shjFrRswlJ5GJvNy1DWSnm5pw&client=10f2c7e8-f441-493c-b654-af7b884d93df&mode=fit","logoId":"464925ec-d2b6-4ce8-84cc-c50fb6a696e5","isLogoAvailable":true,"helpCenterTitle":"Welcome to MPS Help Center","sharedPortalName":"MPS - Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to MPS Help Center","sharedPortalName":"MPS - Help Center","localeDisplayName":"English (United States)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"fr-FR":{"localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#c20f2e","helpCenterTitleColor":"#f5f5f5","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMGYyYzdlOC1mNDQxLTQ5M2MtYjY1NC1hZjdiODg0ZDkzZGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NDM4NDQxMzgsIm5iZiI6MTc0Mzg0MzUzOH0.LLYcS9WsZbzge4j3cg2TrkGuNVN4F1f4fCNGojdS804&client=10f2c7e8-f441-493c-b654-af7b884d93df&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"oms","projectId":10042,"serviceDeskId":4,"name":"One Mobility Support","description":"<p>Welcome! You can raise a request for One Mobility Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","reqTypes":[{"id":"25","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://mobilityps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[5],"key":""},{"id":"20","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://mobilityps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[5],"key":""},{"id":"26","name":"Suggest a new feature","descriptionHtml":"<p>Completa el formulario adjunto para comenzar el proceso de análisis del desarrollo</p>","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://mobilityps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[5],"key":""},{"id":"23","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://mobilityps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"22","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://mobilityps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"27","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://mobilityps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""},{"id":"24","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://mobilityps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":5,"name":"General"}],"orderMapping":{"5":[20,25,26]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"OMS","userLanguageHeader":"Find out about the new release","userLanguageMessageWiki":"<p><a href=\"https://docs.onemobility.tech/version-1.22.4\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://docs.onemobility.tech/version-1.22.4</a></p>","defaultLanguageHeader":"Ingresa a nuestras notas de versión!!","defaultLanguageMessage":"https://www.notion.so/Notas-de-versi-n-e82348ced9184f4e93e609c9d2d6200b?pvs=4","defaultLanguageDisplayName":"Spanish (Spain)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMGYyYzdlOC1mNDQxLTQ5M2MtYjY1NC1hZjdiODg0ZDkzZGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA0MiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM4NDQ3MzgsIm5iZiI6MTc0Mzg0MzUzOH0.88mNBfduw3vxlCaqlW8obsn1V3PuI7t67sTnjPeko4k","targetCollection":"upload-project-10042","endpointUrl":"https://api.media.atlassian.com","clientId":"10f2c7e8-f441-493c-b654-af7b884d93df","tokenDurationInMins":20}},"reqCreate":{"id":25,"projectId":10042,"form":{"name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","intro":"<p>Tell us the problems you're experiencing.</p>","instructions":"","icon":10545,"iconUrl":"https://mobilityps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"Summarize the bug briefly.","descriptionHtml":"<p>Summarize the bug briefly.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Provide as much detail as possible about the bug","description":"Please provide details of the problems you are having.","descriptionHtml":"<p>Please provide details of the problems you are having.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/4/create/25","requestValidateBaseUrl":"/servicedesk/customer/portal/4/validate/25","calendarParams":{"firstDay":0,"date":"2025-04-05T05:58:58-0300","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMGYyYzdlOC1mNDQxLTQ5M2MtYjY1NC1hZjdiODg0ZDkzZGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA0MiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM4NDQ3MzgsIm5iZiI6MTc0Mzg0MzUzOH0.88mNBfduw3vxlCaqlW8obsn1V3PuI7t67sTnjPeko4k","targetCollection":"upload-project-10042","endpointUrl":"https://api.media.atlassian.com","clientId":"10f2c7e8-f441-493c-b654-af7b884d93df","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=mobilityps","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"29871bb321d1164d5ac12a4f6868621bd13d54b2_lout","baseUrl":"https://mobilityps.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://mobilityps.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"10f2c7e8-f441-493c-b654-af7b884d93df","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"99b26dc86f134f85a0c3bae8dcbaf6f4","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}